Feedback / Suggestion form Sales Sales Full Name Phone Number City PBO# Vehicle Registration Number Message (optional) How Would You Rate The Following How likely is it that you would recommend our outlet/ dealer to your family, friends or colleagues? PoorFairGoodExcellent How would you rate sale person’s ability to demonstration and knowledge of the product? PoorFairGoodExcellent Overall, how would you rate your experience with the dealership prior to your purchase decision? PoorFairGoodExcellent How would you rate explanation of required documents by the Salesperson (before booking)? (NTN, CNIC & Demand Draft)? PoorFairGoodExcellent How would you rate the Condition/Cleanliness of both interior and exterior of your vehicle (clean, free from scratches, dents etc.) PoorFairGoodExcellent Were you briefed about FFS, T-Sure facility and the Pre-paid Periodic Maintenance (PPM) Package at the time of vehicle booking? PoorFairGoodExcellent Service Service Full Name Phone Number City Vehicle Registration Number Message (optional) How Would You Rate The Following How likely is it that you would recommend our outlet/ dealer to your family, friends or colleagues? PoorFairGoodExcellent Timeliness of handover process (time waiting to be greeted, time communicating with advisor, handover keys and complete initial paper work) PoorFairGoodExcellent Attention and Courtesy of Service Advisor PoorFairGoodExcellent Comfort of waiting area / customer lounge at dealership PoorFairGoodExcellent How would you rate the overall quality of the repair work? PoorFairGoodExcellent Was the Vehicle delivered on time? PoorFairGoodExcellent Spare Parts Spare Parts Full Name Phone Number City Vehicle Registration Number Message (optional) How Would You Rate The Following Availability of required Parts PoorFairGoodExcellent Quality of Toyota Genuine Parts PoorFairGoodExcellent T-Sure T-Sure Full Name Phone Number City Vehicle Registration Number Message (optional) How Would You Rate The Following How likely is it that you would recommend our outlet/ dealer to your family, friends or colleagues? PoorFairGoodExcellent How would you rate sale person’s ability to demonstration and knowledge of the product? PoorFairGoodExcellent Overall, how would you rate your experience with the dealership prior to your purchase decision? PoorFairGoodExcellent How would you rate explanation of required documents by the Salesperson (before purchasing)? (NTN, CNIC & Demand Draft)? PoorFairGoodExcellent How would you rate the Condition/Cleanliness of both interior and exterior of your vehicle (clean, free from scratches, dents etc.) PoorFairGoodExcellent Sales Service Spare Parts T-Sure
